Mortgage Sales Coaching: Why Great Scripts Still Matter

Every now and then I’ll hear a loan officer say: “Carl, I don’t like scripts.” And I get it. Nobody wants to sound robotic. Nobody wants to sound like they’re reading from a teleprompter. But here’s what I’ve discovered after helping thousands of loan officers over the years: The highest-producing loan officers almost always have…

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Loan Officer Scripting: Why Practice Leads to More Closings

Every Monday, Meg and Jennifer run a members-only session called Dialed In. It’s simple. This past Monday, Meg asked a question that I love: “How about some wins?” Within minutes, the chat lit up. Here’s what came in: Now here’s the important part. None of that happened because they felt motivated. It happened because they…