When people face challenging times, the natural human response is to freeze or flee. And loan officers are definitely facing some challenging times right now. I sat down recently with my partner, Ralph Watkins, to talk about how to persevere through the changes in today’s market. Ralph is the one who got me into the

I get a lot of great questions from my fellow loan officers, and I love to share what I’ve learned from my own experience over two decades in the mortgage business. Hopefully these answers might help you out as well. Let’s dive in! Question #1: I’m Overwhelmed At Work. What Do I Do? When I

Rates are on the rise. Of course we all knew this would happen. It’s the nature of the beast. But it doesn’t mean we feel prepared to face this new (and often scary) environment we find ourselves in right now. I recently sat down with my good friend Steve Kyles to talk about the tools

Rate shoppers. They’re the bane of our existence as loan officers, right? How do we handle them? How can we keep them from shopping? How do we reel them back in once they start to shop around? The short answer: we don’t. When it comes to rate shoppers, I’d like to offer a different perspective.

Inquiring loan officers want to know: in a competitive market with multiple offers on properties, how do you get your client’s offer accepted?  I sat down recently with my friend, Kei Kullberg, in New York’s Hudson Valley to talk about just that. Kei and I met after he started listening to my podcast from his